Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image

[manifesto1969]

Hi,

I have just purchased the Octagon SF8008 which has the latest OpenVix image installed
I downloaded the Sundtek Control Centre and downloaded the latest drivers
However, in the tuner does not show in the Setup->Tuners->Configure section of OpenVix

This shows up on a VU+ Solo2 with latest OpenVix image without issue.

I'm no expert on this and wondered if it is a driver issue and if so whether new drivers for the Octagon SF8008 will be released?

Your help is appreciated

[manifesto1969]

Hi,

I have just purchased the Octagon SF8008 which has the latest OpenVix image installed
I downloaded the Sundtek Control Centre and downloaded the latest drivers
I have the tuner to autostart in the Control Centre
I've reboot the receiver.

However, in the tuner does not show in the Setup->Tuners->Configure section of OpenVix

This shows up on a VU+ Solo2 with latest OpenVix image without issue.

I'm no expert on this and wondered if it is a driver issue and if so whether new drivers for the Octagon SF8008 will be released?

Your help is appreciated

[Sundtek]

Hi,

can you join the chat tomorrow and check with our support? Today is already allocated for other customers.

https://support.sundtek.de/chat.php

[manifesto1969]

Hi,

can you join the chat tomorrow and check with our support? Today is already allocated for other customers.

https://support.sundtek.de/chat.php

Sure, is there any particular time I need to be on the chat channel?

[Sundtek]

I would say 10am? But you can advice another time too.

[manifesto1969]

I would say 10am? But you can advice another time too.

ok 10am UK time is fine by me.  Thanks

I think 10am UK is 11am central European time, that will be fine.

[manifesto1969]

I would say 10am? But you can advice another time too.

ok 10am UK time is fine by me.  Thanks

I think 10am UK is 11am central European time, that will be fine.

I'm on the support chat line - but no response yet?

[Sundtek]

Can you check again?

[manifesto1969]

Can you check again?

Are you available now to discuss?

[Sundtek]

sure

[Sundtek]

We have made some progress here and added some workarounds to our software package to support the SF8008

We will update our package within the next few days.