Autor Thema: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image  (Gelesen 545 mal)

manifesto1969

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Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« am: Januar 17, 2019, 05:06:35 Nachmittag »
Hi,

I have just purchased the Octagon SF8008 which has the latest OpenVix image installed
I downloaded the Sundtek Control Centre and downloaded the latest drivers
However, in the tuner does not show in the Setup->Tuners->Configure section of OpenVix

This shows up on a VU+ Solo2 with latest OpenVix image without issue.

I'm no expert on this and wondered if it is a driver issue and if so whether new drivers for the Octagon SF8008 will be released?

Your help is appreciated

manifesto1969

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #1 am: Januar 17, 2019, 05:08:30 Nachmittag »
Hi,

I have just purchased the Octagon SF8008 which has the latest OpenVix image installed
I downloaded the Sundtek Control Centre and downloaded the latest drivers
I have the tuner to autostart in the Control Centre
I've reboot the receiver.

However, in the tuner does not show in the Setup->Tuners->Configure section of OpenVix

This shows up on a VU+ Solo2 with latest OpenVix image without issue.

I'm no expert on this and wondered if it is a driver issue and if so whether new drivers for the Octagon SF8008 will be released?

Your help is appreciated

Sundtek

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #2 am: Januar 17, 2019, 05:49:24 Nachmittag »
Hi,

can you join the chat tomorrow and check with our support? Today is already allocated for other customers.

https://support.sundtek.de/chat.php
Failure is a good thing! I'll fix it

manifesto1969

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #3 am: Januar 17, 2019, 06:33:17 Nachmittag »
Hi,

can you join the chat tomorrow and check with our support? Today is already allocated for other customers.

https://support.sundtek.de/chat.php
Sure, is there any particular time I need to be on the chat channel?

Sundtek

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #4 am: Januar 17, 2019, 07:09:37 Nachmittag »
I would say 10am? But you can advice another time too.
Failure is a good thing! I'll fix it

manifesto1969

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #5 am: Januar 17, 2019, 07:51:19 Nachmittag »
I would say 10am? But you can advice another time too.
ok 10am UK time is fine by me.  Thanks

I think 10am UK is 11am central European time, that will be fine.
« Letzte Änderung: Januar 17, 2019, 08:40:26 Nachmittag von Sundtek »

manifesto1969

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #6 am: Januar 18, 2019, 12:30:31 Nachmittag »
I would say 10am? But you can advice another time too.
ok 10am UK time is fine by me.  Thanks

I think 10am UK is 11am central European time, that will be fine.

I'm on the support chat line - but no response yet?

Sundtek

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #7 am: Januar 18, 2019, 01:04:26 Nachmittag »
Can you check again?
Failure is a good thing! I'll fix it

manifesto1969

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #8 am: Januar 18, 2019, 10:04:30 Nachmittag »
Can you check again?
Are you available now to discuss?

Sundtek

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #9 am: Januar 18, 2019, 10:22:54 Nachmittag »
sure
Failure is a good thing! I'll fix it

Sundtek

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Re: Sundtek DVB-C tuner with Octagon SF8008 - Openvix latest image
« Antwort #10 am: Mai 18, 2019, 06:59:28 Vormittag »
We have made some progress here and added some workarounds to our software package to support the SF8008

We will update our package within the next few days.
Failure is a good thing! I'll fix it