Autor Thema: Sundtek sky tv IV  (Gelesen 3014 mal)

DaMacFunkin

  • Newbie
  • *
  • Beiträge: 28
    • Profil anzeigen
Sundtek sky tv IV
« am: Juni 19, 2015, 07:40:08 Nachmittag »
Hello i have this usb tuner on my VU+ Duo2, i received it at the beginning of November, it has never been used as a main tuner, just occasionally being used to scan ABM or to download epg, but recently i have changed my Tuner Priority and the Sundtek now gets regular use, it is only now that i find on some channels (all FTA) it freezes and loses signal, i have to zap to another channel to unfreeze the Tuner, it is connected to a Zinwell octo lnb, i have swapped feeds with other tuners and it exhibits the same behaviour, the inbuilt VU+ Tuner and the Tuners in my Samsung TV which are connected to the same lnb do not have this problem. I uploaded the latest driver yesterday via Sundtek Control Panel and the problem still exists.
Please Advise.

Sundtek

  • Administrator
  • Hero Member
  • *****
  • Beiträge: 8512
    • Profil anzeigen
Re:Sundtek sky tv IV
« Antwort #1 am: Juni 19, 2015, 08:35:53 Nachmittag »
Basically your LNB drives that unit out of spec, that for we just released a second revision of the tuner with a new LNB power supply which is able to provide more power to the LNBs.

Our support will contact you via email to resolve your problem.
Failure is a good thing! I'll fix it