Autor Thema: freezing picture  (Gelesen 16896 mal)

elementary

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Re:freezing picture
« Antwort #15 am: Januar 09, 2015, 09:52:40 Vormittag »
test:

1. image - latest DMM experimental or DMM stable OE 2.0 (tested on both images)
2. on USB ports connected tuner only
3. no future ( any plugins, skins) installed in image !!! - so clean image with usb tuner and sundtek control center with latest drivers

result: freezing continue and sometimes video return back without audio - kernel messages says:
audio_cdb_itb_error_isr! underflow
audio_cdb_itb_error_isr: xxx callbacks suppressed

when freezing go on and I am so sad :( ...

Sundtek

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Re:freezing picture
« Antwort #16 am: Januar 09, 2015, 10:39:57 Vormittag »
Try to disable the internal Tuners in the tuner selection menu and check if it still happens.

After that add one internal tuner, and check again.
Afterwards the second internal tuner and check again.

Well you need to figure out why the CPU goes up.
Sundtek Support Engineer

elementary

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Re:freezing picture
« Antwort #17 am: Januar 10, 2015, 01:42:43 Nachmittag »
with disabled both internal tuners freezing continue and switching beetween channels too long - 10s

after enable one internal tuner freezing continue like before without no change - randomly 1 or 2x per hour

...in windows tuner works without freezing perfect

Sundtek

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Re:freezing picture
« Antwort #18 am: Januar 10, 2015, 03:12:51 Nachmittag »
When disabling the internal tuners is the CPU also going up?

We're just collecting some information, and forwarding that to Dream afterwards seems.
There are some other DM7020HD customers but I'm not aware that those have such issues although the more information we can get the better it is.
Sundtek Support Engineer

elementary

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Re:freezing picture
« Antwort #19 am: Januar 10, 2015, 07:52:40 Nachmittag »
CPU:

Tasks:  91 total,   1 running,  90 sleeping,   0 stopped,   0 zombie
Cpu(s):  6.0%us, 10.1%sy,  0.0%ni, 83.1%id,  0.0%wa,  0.0%hi,  0.9%si,  0.0%st
Mem:    317208k total,   138608k used,   178600k free,      152k buffers
Swap:        0k total,        0k used,        0k free,    32008k cached

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
  583 root       5 -15 90224  10m 9324 S   24  3.5  30:08.65 mediasrv
 1046 root      20   0  269m  93m  20m S    5 30.0  59:35.69 enigma2

elementary

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Re:freezing picture
« Antwort #20 am: Januar 10, 2015, 08:09:48 Nachmittag »
and while freezing is on in "top" mediasrv process is missing!!! and cpu is used by enigma in 9%

Sundtek

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Re:freezing picture
« Antwort #21 am: Januar 10, 2015, 08:15:16 Nachmittag »
Can you enable logging and send /var/log/mediasrv.log to kontakt at sundtek de

I think something is locking your system for some time, and also describe what top looked like during the short freezer.

We already forwarded your issue to Dream.
Sundtek Support Engineer

Sundtek

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Re:freezing picture
« Antwort #22 am: September 08, 2015, 05:53:02 Nachmittag »
This support thread was not good, first of all you should have mentioned which device you are using (this is our fault not asking for it ...).

Try updating to the latest driver
Sundtek Support Engineer