Waiting for my order for more than 3 month now

[okrisz]

I've been waiting for my order: 6358  for more than 3 month now. It is completely unacceptable that they provide no information.

I got some info more than a month ago that they're "very busy manufacturing new cable tuners" and I should give them a call. (This is also weird)
I called them but they told me that they will call me back with further info within an hour. Of course they didn't call me back or gave any information at all.

It is absolutely not professional what happens here.

[clabbe]

I guess the same thing is happening to me then, I have ordered a S2 tuner but there is no response but stating "we are busy"..
Though I have only waited 14 days