Sundtek Support Forum

Hi there,

I'm quite sure the download is ok. What I did now is the following, download the full installer, put it on a USB drive and install that on my old laptop. All 100% ok.

Now with the same USB drive I again tried to install on my new laptop and the error is the same as before. I also tried the following command:
# sudo bash sundtek_installer_development.sh -system 64bit

The result:

Welcome to the Sundtek linux driver setup

Legal notice:
This software comes without any warranty, use it at your own risk

Do you want to continue [Y/N]:
Nutzungsbedingungen:
Sundtek übernimmt keinerlei Haftung für Schäden welche eventuell durch
das System oder die angebotenen Dateien entstehen können.

Wollen Sie fortfahren [J/N]:
y
unpacking...
checking system... overriding SYSTEM parameter with 64bit
installing...
tar (child): /tmp/.sundtek/vusolo/installer.tar.gz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
Seems like there's a problem installing the driver to /opt/bin
doing some tests...
mkdir -p /opt/bin
succeeded
mkdir -p /tmp/opt/bin
succeeded
Some more information
uname -a
Linux ubmark 3.2.0-22-generic #35-Ubuntu SMP Tue Apr 3 18:33:15 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
vendor_id
vendor_id : GenuineIntel
vendor_id : GenuineIntel
vendor_id : GenuineIntel
vendor_id : GenuineIntel
Model Name
model name : Intel(R) Core(TM) i5-2467M CPU @ 1.60GHz
model name : Intel(R) Core(TM) i5-2467M CPU @ 1.60GHz
model name : Intel(R) Core(TM) i5-2467M CPU @ 1.60GHz
model name : Intel(R) Core(TM) i5-2467M CPU @ 1.60GHz
disk space
Filesystem     1K-blocks     Used Available Use% Mounted on
/dev/sda1       99501700 32914708  61604212  35% /
udev             1965124        4   1965120   1% /dev
tmpfs            1048576       44   1048532   1% /tmp
tmpfs             789564      888    788676   1% /run
none                5120        8      5112   1% /run/lock
none             1973900      516   1973384   1% /run/shm
memory
             total       used       free     shared    buffers     cached
Mem:       3947804    2977332     970472          0     374132    1394764
-/+ buffers/cache:    1208436    2739368
Swap:      4090876          0    4090876

please send these information to kontakt at sundtek de

So it seems that "/tmp/.sundtek/vusolo/installer.tar.gz" is missing.

Hope this helps.

Hi sundtek,

The installation on my new laptop (Toshiba Satellite Z830, i5-2467M, running Ubuntu Linux 12.04 kernel 3.2.0-22) fails with the following message:

checking system... Your system is currently unsupported

Any tips to get it working on my machine (works great on my old laptop with Ubuntu 11.10).

Thank you,

Mark Kremers