Sundtek Support Forum

English => VU+ - VU Duo Settopbox => Thema gestartet von: proevoking am März 11, 2015, 09:00:48 Nachmittag

Titel: Sundtek dvb-c no channels
Beitrag von: proevoking am März 11, 2015, 09:00:48 Nachmittag

Hi, every time I try to do a manual scan, it fails to scan any channels. Can anyone help?

Titel: Re:Sundtek dvb-c no channels
Beitrag von: Sundtek am März 11, 2015, 09:07:53 Nachmittag

Hi,

as far as I know there has been a ticket opened for your case already.
Basically we think that there is something not right with the Signal at your home and another unit with different chipset has been shipped to you. You might need to wait until the other unit with different chipset will arrive - it will be interesting to get the signal statistics from those chipsets.

You will have to wait a few more days until the other unit arrives.

Titel: Re:Sundtek dvb-c no channels
Beitrag von: proevoking am März 12, 2015, 02:56:01 Vormittag

thanks for the reply, i have been waiting over two weeks now for the new chipset to arrive... i want to know when it will be shipped? Thanks.

Titel: Re:Sundtek dvb-c no channels
Beitrag von: Sundtek am März 12, 2015, 07:17:43 Vormittag

Those other tuners use another chipset and are not regularly in stock so it took some time to prepare them.

Titel: Re:Sundtek dvb-c no channels
Beitrag von: proevoking am März 16, 2015, 12:09:51 Nachmittag

So will it be shipped during this week then?

Titel: Re:Sundtek dvb-c no channels
Beitrag von: proevoking am Mai 19, 2015, 07:57:14 Nachmittag

Hi still have not recieved it yett? when are you going to send one?