Sundtek Support Forum

English => Market Place / other questions => Thema gestartet von: a.lafauci am Januar 06, 2014, 12:19:52 Nachmittag

Titel: Still waiting
Beitrag von: a.lafauci am Januar 06, 2014, 12:19:52 Nachmittag
Good morning,
any news about the order n. 6402.
I ordered it on the 28th Dec. and on the shop is "ready for shipping". I sent more than 1 email to the contact email but I've never received a reply.

Thanks,

Andrea
Titel: Re:Still waiting
Beitrag von: Sundtek am Januar 06, 2014, 12:51:14 Nachmittag
We are still working on it, your order will be fulfilled within this week (unfortunately we have quite a high workload at the moment).
Titel: Re:Still waiting
Beitrag von: a.lafauci am Januar 09, 2014, 12:16:38 Nachmittag
I see that the product I ordered is in production and it will be available again on the 1st of Feb. Does it mean that I will have the order shipped in feb?

Regards,

Andrea
Titel: Re:Still waiting
Beitrag von: Sundtek am Januar 09, 2014, 12:58:11 Nachmittag
February is only for new orders.
Titel: Re:Still waiting
Beitrag von: a.lafauci am Januar 16, 2014, 01:21:42 Nachmittag
February is only for new orders.

Can I please have an update on this order: 6402
Titel: Re:Still waiting
Beitrag von: Sundtek am Januar 16, 2014, 01:36:21 Nachmittag
Someone will get back to you via E-Mail in the afternoon.
Titel: Re:Still waiting
Beitrag von: a.lafauci am Januar 17, 2014, 12:26:04 Nachmittag
Someone will get back to you via E-Mail in the afternoon.

Of which month/year?

Update: email received 10 min ago, thanks for the update.