Sundtek Support Forum

Can you just test with another installation / eg. neighbour?
I think this would be the quickest way of ruling out that there's a problem with your installation itself.
Next I would try would be to adjust the symbol rate.

Remember different Receiver chipsets have different behaviours as I wrote. Possibly the chipset on your other device might be better for your existing environment but that doesn't mean that your environment complies with the official DVB-S standard.

Drifting LNBs, poor cables are a problem out there, we have seen it all in the past with our customers.

Try to add/decrease a few MHz to the frequency and run the readsignal command after tuning.

Do you get any result with the following commands:
for ((i=70;i<90;i++)); do /opt/bin/mediaclient -m DVBS -f 124${i}000 -M QPSK -S 22500000 -E 3/4 -V H; /opt/bin/mediaclient --readsignal=10 --band universal -d /dev/dvb/adapter0/frontend0; done

it could also be that the symbol rate is a little bit off for real.. there are several possibilities. I ran those frequencies and parameters with the signal generator - they have no problem so there's a problem outside of the actual standard.

what's the signal statistic after you tune to those transponders? (please tune to the transponders one by one and after every tune run the readsignal command)

/opt/bin/mediaclient --readsignal=0 -d /dev/dvb/adapter0/frontend0 --band universal


I do not see anything special with those transponders, so I guess it might have something to do with the LNB or the cable down the line. Another thing could be the oscillator in the LNB if that one is slightly off the tuners might not pick up the transponders. We're using a highly integrated tuner IC which has a search window of +/- ~3mhz; I know some chipsets have search windows of +/- 6mhz but when a transponder is >3mhz off the actual frequency the LNB can be considered to be defect (LNB frequency drifting). A temporary fix for this could be to add those +/- 3mhz during the tune requests (this is just one possible issue I could think about)

Are you able to double check those transponders with a different SAT installation?

Original power supply connected and the led is green on stick.


mivilleb@SatTV:~/Downloads$ /opt/bin/mediaclient -m DVBS -f 12456000 -M QPSK -S 22500000 -E 3/4 -V H
Using device: /dev/dvb/adapter0/frontend0
Setting DVB-S/S2 tune Parameters
using HI/LO Band frequency: 12456000
Modulation: QPSK (DVB-S)
Symbolrate: 22500000
Voltage: 18 Volt (Horizontal)
FEC: 3/4
Tone ON
Frequency: 1856000
Syntax OK
Checking for lock:
..........
mivilleb@SatTV:~/Downloads$ /opt/bin/mediaclient -m DVBS -f 12483000 -M QPSK -S 22500000 -E 3/4 -V H
Using device: /dev/dvb/adapter0/frontend0
Setting DVB-S/S2 tune Parameters
using HI/LO Band frequency: 12483000
Modulation: QPSK (DVB-S)
Symbolrate: 22500000
Voltage: 18 Volt (Horizontal)
FEC: 3/4
Tone ON
Frequency: 1883000
Syntax OK
Checking for lock:
..........
mivilleb@SatTV:~/Downloads$



I have the SkyTV Ultimate 8 USB stick connected to a Linux computer with the latest Debian distribution. The system is finding the device and I install the media client using the provided URL to download the code.

mivilleb@SatTV:~$ /opt/bin/mediaclient -e
**** List of Media Hardware Devices ****
device 0: [              eLight]  DVB-S/S2, REMOTE-CONTROL
  [INFO]:
     STATUS: ACTIVE
  [BUS]:
     ID: 1-1
  [SERIAL]:
     ID: U190124005213
  [DVB-S/S2]:
     FESTATUS: ACTIVE
     LNBVOLTAGE: ENABLED
     LNBSUPPLY: USBPOWER
     LNBSTATUS: OK
     FRONTEND: /dev/dvb/adapter0/frontend0
     DVR: /dev/dvb/adapter0/dvr0
     DMX: /dev/dvb/adapter0/demux0
  [REMOTECONTROL]:
     INPUT0: /dev/mediainput0

mivilleb@\SatTV:~$

Using w_scan, the stick can only pickup the SkyNZ TV channels but not the NZ Freeview ones.

These are the 2, I am trying to pick up:

        new transponder: (S  f = 12456 kHz H SR = 22500  3/4 0,35  QPSK  (47:169:21)) 0x4043
        new transponder: (S  f = 12483 kHz H SR = 22500  3/4 0,35  QPSK  (47:169:22)) 0x4043

https://www.lyngsat.com/Optus-D2.html

Using the same sat dish connected to a GTMedia Nova 8 satellite receiver and a PCI DVB-S card, all channels are picked up. Only with the Sundtek USB stick can not pick up all the channels. Also tried with TVHEADEND and no services are picked up at all but works with the PCI card.

Anybody with the same issue in New Zealand?

Any idea what I can do to debug this?

Thanks