Autor Thema: Dreambox DM800HD and sundtek usb dvb-c tuner  (Gelesen 26467 mal)

mitcheman

  • Newbie
  • *
  • Beiträge: 7
    • Profil anzeigen
Dreambox DM800HD and sundtek usb dvb-c tuner
« am: April 16, 2013, 03:21:47 Nachmittag »
I have a dremabox DM800HD
Image: OpenPli 2.1
Kernel versie: 2.6.18
Enigma: Dec 26 2012
Last update: 2013-04-12

I have installed a sundtek USB DVB-C tuner. But there is a problemen. Once i start the tuner via the sundtek control center the DB reboots and does not boot properly.

The blue light on the sundtek turns on but the dreambox keeps looping. I see the screen turn on on the box. saying booting multimedia with a progress bar. The bar fills itself up then screen on DB turns of comes back on does the same etc.

It does this a few times then the light on the sundtek goes off and the screen on the DB as well, and my tv only shows a bootscreen of my image.

When i reboot with the usb tuner not connected the box boots properly no problems. Once i hook up the tuner and start it the problem occurs with the reboot.

Please assist me.

Grtz.

Sundtek

  • Administrator
  • Hero Member
  • *****
  • Beiträge: 8512
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #1 am: April 16, 2013, 03:25:15 Nachmittag »
Is this a gray or a black USB Stick?

If the system hangs during boot up maybe your USB bus is overloaded (do you have other USB devices attached?) or your image might be corrupted I guess.

by the way we removed the other duplicate post, basically you can ask in every section here we'll either move it to the right place or answer it directly in the given section.
« Letzte Änderung: April 16, 2013, 03:35:24 Nachmittag von Sundtek »
Failure is a good thing! I'll fix it

mitcheman

  • Newbie
  • *
  • Beiträge: 7
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #2 am: April 16, 2013, 03:37:39 Nachmittag »
Hi,

I have the grey tuner: http://sundtek.com/shop/out/pictures/1/mediatvpro_0_p1.jpg this one.
I have no usb devices attached the only thing i have is a internal harddrive.

Sundtek

  • Administrator
  • Hero Member
  • *****
  • Beiträge: 8512
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #3 am: April 16, 2013, 03:56:31 Nachmittag »
Can you set a password 'temp' and run following command via telnet on your box "/opt/bin/mediaclient --portforward 23" so we can check what's going on remotely?

that command will connect to our service terminal so we're able to connect to the box.
Failure is a good thing! I'll fix it

mitcheman

  • Newbie
  • *
  • Beiträge: 7
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #4 am: April 16, 2013, 04:04:14 Nachmittag »
Well i don't know if that is possible because my dreambox connects to a server. I could give my public IP and the root password (via private message) if that would be and option?

Sundtek

  • Administrator
  • Hero Member
  • *****
  • Beiträge: 8512
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #5 am: April 16, 2013, 04:05:08 Nachmittag »
You might contact us via skype or chat http://chat.sundtek.de for further steps. The forum might not be the right place to exchange passwords ;-)
Failure is a good thing! I'll fix it

mitcheman

  • Newbie
  • *
  • Beiträge: 7
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #6 am: April 16, 2013, 04:06:54 Nachmittag »
my thought exactly  ;). How can i skype you? and what are your skype hours?

Sundtek

  • Administrator
  • Hero Member
  • *****
  • Beiträge: 8512
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #7 am: April 16, 2013, 04:09:27 Nachmittag »
"sundtek" just contact me now the root cause should be identified quickly
Failure is a good thing! I'll fix it

mitcheman

  • Newbie
  • *
  • Beiträge: 7
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #8 am: April 16, 2013, 04:13:44 Nachmittag »
That is not possible i'm currently at work..

Sundtek

  • Administrator
  • Hero Member
  • *****
  • Beiträge: 8512
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #9 am: April 16, 2013, 04:14:53 Nachmittag »
just contact us afterwards we're usually on a little bit later as well.
Failure is a good thing! I'll fix it

mitcheman

  • Newbie
  • *
  • Beiträge: 7
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #10 am: April 16, 2013, 04:16:45 Nachmittag »
thank you I will skype sundtek asap.

Sundtek

  • Administrator
  • Hero Member
  • *****
  • Beiträge: 8512
    • Profil anzeigen
Failure is a good thing! I'll fix it

mitcheman

  • Newbie
  • *
  • Beiträge: 7
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #12 am: April 16, 2013, 06:41:42 Nachmittag »
you are awesome!!!! many thanks!

dolphs

  • Newbie
  • *
  • Beiträge: 6
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #13 am: Mai 07, 2013, 11:06:09 Vormittag »
sorry for being annoying but this means the Sundtek-MediaTV-Pro-DVB-CT-Radio-AnalogTV USB device works without issues with current openpli 2.1 and kernel 2.6.18? Please confirm

Sundtek

  • Administrator
  • Hero Member
  • *****
  • Beiträge: 8512
    • Profil anzeigen
Re:Dreambox DM800HD and sundtek usb dvb-c tuner
« Antwort #14 am: Mai 07, 2013, 11:20:20 Vormittag »
The driver does not depend on the kernel version whenever the version changes the driver is not affected by this.

The device works with openpli (DVB-C and DVB-T)
Failure is a good thing! I'll fix it