Sundtek Support Forum

English => Sundtek MediaTV Pro (Europe) => Thema gestartet von: CMoH am März 16, 2016, 05:58:05 Nachmittag

Titel: Black screen when attempting to use Composite input
Beitrag von: CMoH am März 16, 2016, 05:58:05 Nachmittag
Hey. I'm trying to move the family video collection from old analogue cameras to digital media. This camera has a Composite audio+video that works fine with a TV box.

With Media TV Pro I have successfully installed the drivers and everything, so I can see TV input on the computer. However, when connecting the camera and switching to Composite input I get a black screen and no audio. My personal opinion is that the MediaTV Pro Composite cable I have (see picture) is not appropriate.

Can anybody confirm if the cable in the picture is appropriate for capturing media via the Composite input? If not, what can I do?
Titel: Re:Black screen when attempting to use Composite input
Beitrag von: Sundtek am März 16, 2016, 06:20:55 Nachmittag
This cable is not okay - it's not the one which we ship with our units, there is no standard for the S-Video/Composite Pinout - we have defined our own one.
You will need a cable from us in order to get that work.

Contact our sales - sales at sundtek de
Titel: Re:Black screen when attempting to use Composite input
Beitrag von: CMoH am März 17, 2016, 03:09:30 Nachmittag
Thank you for your reply. I'll write an email to the address you gave me.

As a side question, would you happen to know what the cable in the picture can be used for? Also, since it came in the box with the MediaTV Pro, I am wondering why you're saying it is not shipped with your units.
Titel: Re:Black screen when attempting to use Composite input
Beitrag von: Sundtek am März 17, 2016, 05:40:32 Nachmittag
Hi,

this is not our cable. Our cables are shorter. We have never shipped such long cables.

I don't know what the cable in your picture can be used with.

Those devices are around 6-7 years old and not manufactured anymore, though they are still supported by our drivers.
Titel: Re:Black screen when attempting to use Composite input
Beitrag von: CMoH am März 17, 2016, 06:41:57 Nachmittag
It seems there was a mix-up with the cable of a camera, whose plug coincidentally matched MediaTV Pro.

Well, I'll close this, since the confusing matter was resolved. Thank you for your help!
Titel: Re:Black screen when attempting to use Composite input
Beitrag von: Sundtek am März 17, 2016, 06:46:12 Nachmittag
As mentioned we have the correct cables in stock, just send an email to our sales.